How much can I withdraw at an ATM?

Details on ATM withdrawals.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

How to Locate an ATM on the Mobile App

Guide on how to use the mobile app to locate one of the 30,000 CO-OP network ATMs available for fee-free use by Members 1st members.

How to Make a Principal-Only Payment

Guide on how to make a principal-only payment on your account.

How to Open a Sub-Account

How existing members can open a Sub-Account (Emergency Savings, Holiday Savings, Auxiliary Savings, & Money Market)

How to Open a Trust Fund

An explanation of trust funds and how to open one

How to Opt In/Out of Your FICO® Score

Tutorial to show you how to opt into and out of receiving and viewing your FICO® Score.

How to Opt-Out of Marketing and Other Communication

Tutorial explaining how to opt out of various communications from Members 1st.

How to Register a Trusted Device to Your Online Accounts

Guide on how to register new devices such as a laptop or mobile phone to be recognized as a trusted device by your account.

How to Set Up eAlerts and Notifications

Step-by-step tutorial to help you set up notifications for your Members 1st account within Online Banking and the Mobile App.